Effective Date: 1/1/2022
Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you voluntarily submit through our website or other communication channels. We will only collect personal information necessary for the purposes identified in this policy and will obtain your consent before collecting or using your personal information, except where permitted or required by law.
1.2 Automatically Collected Information
Use of Information
We may use the information we collect for the following purposes:
2.1 Providing and Improving Our Services
We use the information to deliver and improve our services, including customer support, troubleshooting, and customization of content. We will limit the use of personal information to what is necessary for these purposes.
We may use your contact information to communicate with you about our services, updates, and promotional offers. You can opt out of receiving marketing communications at any time.
2.3 Analytics and Research
We may analyze the data we collect to understand trends, evaluate the effectiveness of our services, and conduct research to enhance our offerings. We will ensure that any data used for analytics or research purposes is de-identified or aggregated to the extent required by applicable privacy laws.
2.4 Compliance and Legal Obligations
We may use personal information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights or the rights of others.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:
Service providers and business partners who assist us in delivering our services and perform functions on our behalf. We will enter into contractual agreements with these third parties to ensure they handle your personal information in a manner consistent with applicable privacy laws.
Law enforcement or government authorities when required to comply with legal obligations or to protect our rights or the rights of others.
In some cases, your personal information may be transferred to, stored, or processed in jurisdictions outside of Canada. When we transfer your personal information to these jurisdictions, we will take steps to ensure that appropriate safeguards are in place to protect your privacy rights as required by applicable privacy laws.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including but not limited to encryption, access controls, and regular security assessments. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
You have certain rights regarding your personal information, including the right to access, correct, and delete your information. You may also have the right to withdraw your consent or object to the processing of your personal information, subject to legal or contractual restrictions. To exercise these rights or for any inquiries regarding your personal information, please contact our Privacy Officer using the contact information provided at the end of this policy. We will respond to your request within the timeframes required by applicable privacy laws.
Third-Party Links and Services
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us to request deletion of the information.
225 Rue Chabanel, Montreal, QC, Canada
Email: [email protected]